What I consider lunacy in the corporate world, is living and working without reason, or continuous change or action without obvious purpose. I need to be careful here because one
The author, educator and innovator, Warren Bennis, has written, I believe, some of the most inspiring and pragmatic tomes on leadership and leading change. The following are his ten ways
The two biggest leadership lessons I learned were as a result of crisis – events that changed my life, eliminated primacy in me for the most part, and helped make
I am, by nature, a very optimistic person … even in the face of challenge or adversity. And I am not much of a political person in that I believe
The ultimate customer experience is a result of consistent quality moments that others recall fondly. The experience makes them feel good about themselves. You elevated who they are in their